SEE HOW BOOSTING ONLINE REPUTATION HELPS YOUR LOCAL SEO!
Premier Podiatry & Orthopedics made it their mission to improve local SEO by bringing in a stream of positive reviews for their practice. With the help of our online platform, the results spoke for themselves within 5 months!
Online Reputation Management
Our online platform provides a quick and easy way for practices to improve local SEO
Why Use Our Platform?
Get started right out of the gate! Our experts ensure everything you need is set up correctly and take pride in training your staff on how to effectively use the platform. Plus, we are only a phone call away if you need support.
See All Your Reviews in One Place!
No matter how many review sites you focus on, you can read all the reviews you have received in the Reviews section of the platform. You can even reply directly to reviews on Google and Facebook! Save time by setting up response templates and rulesets for responding to specific criteria as well.
Easily Chat with Customers!
Manage scheduling updates, birthday shout-outs, mass messages, and more! Collect survey data and turn voicemail messages into convenient text conversations. Set up a chatbot to answer common questions for you! Build relationships with your customers and provide them the answers they need more efficiently to improve your local SEO.
Improving Local SEO Through Reputation Management
- Ask for reviews.
On their own, most people are more likely to leave reviews only when exceedingly happy or unhappy about a service or product. Asking for reviews from customers you know are satisfied encourages more positive reviews and a more positive impact on local SEO.
- Monitor popular review sites such as Google and Facebook.
There are so many review sites that it can be frustrating to keep up with which ones to focus on. We recommend starting with the “big ones” and branching out from there. Google and Facebook are two of the most influential and easily accessible review sites for any business.
- Respond to reviews.
Simply monitoring reviews is not enough. You also must respond to comments and reviews from your customers. This demonstrates to both your customers and your potential customers that you care about them and you value the feedback that they provide.
- View progress over time.
Once you’ve started collecting reviews, keep track of their consistency and adjust your approaches as necessary. You can view analytic data for each review site you have configured within the platform. You can also see which of your team members have been requesting the most positive reviews.
- Send Messages via text or email.
Sending messages to your customers is important for building lasting relationships. Not only can you send scheduling reminders, but you can send birthday greetings and even schedule mass message deliveries.
- Communicate via chatbot.
Instant communication is what users today are looking for. You can add a chatbot to your website that will respond automatically to basic questions like business hours and contact information. This feature also allows you to communicate in real-time or follow up later with more detailed answers.
- Turn all voicemails into text messages.
You’re busy! Phone calls are missed and questions go unanswered. Not anymore! Your voicemails are turned into texts and collected in your platform inbox, allowing you to respond and continue the conversation via text message. You can try our Chatbot free for 30 days! More information is toward the bottom of this page.
- Collect Surveys
Learn from your customers. The more you understand about what they are looking for, what they want, and what they need, the better you can serve them (and the better your ROI).
- Clean up your listings on directory sites.
Directory sites such as Google, Facebook, Bing, Foursquare, and hundreds of others host your business information. Search engines “crawl” through these listings to determine whether your information is up-to-date, which has a substantial impact on your local SEO performance. Our platform allows you to edit information on multiple directory sites all at once, ensuring consistency.
- Acquire more reviews.
The more reviews you receive, the higher your website is likely to rank on Google and other search engines. Getting your website noticed leads to increased traffic to your business. To prove their importance, we stress again—ask for reviews!
Try Our Chatbot For Free!
Streamline the transition from “website visitor” to “booked appointment” by using our Chatbot.
This tool is a HIPAA compliant way of connecting with patients, even when nobody is available to pick up the phone. With instant patient communication, our clients have been able to increase efficiency and patient intake.
Get a demo of the Chatbot, FREE for 30 days!