Premier Podiatry & Orthopedics

Premier Podiatry & Orthopedics

The Reviews are In!

%

Total Reviews (June – Nov ’20)

%

Google Reviews (June – Nov ’20)

%

Increase in Calls Through Website

%

Increase in Contact Form Submissions

The Power of Positive Feedback

The doctors and staff of Premier Podiatry & Orthopedics in California are keenly aware that a consistent stream of favorable online reviews builds a reputation that gets noticed. 

Consistently providing great service and a commitment to patient satisfaction have never been issues at Premier Podiatry & Orthopedics. The tricky part was getting those happy patients to actually put their ratings and praise online!

While word of mouth is a great tool in itself, it doesn’t necessarily increase your likelihood of others finding or choosing you while searching the Internet.

But leading patients to leave reviews is not as simple as you might think.

The Premier Podiatry & Orthopedics staff had a firm focus on building reviews for the practice, which is essential to any online reputation-building campaign. What they didn’t have on their own, however, was the ability to provide patients a gentle push outside the practice, or a way to easily keep track of who has been asked for reviews and which have come in.

The Solution

Staff merged their ambition for patient feedback with the convenient review platform provided by VMD Services!

We trained them on our easy-to-use system, which provides:

  • Simple ways to quickly reach out to patients via email or text, even as soon as they’re in your parking lot!
  • A dashboard to keep track of recent reviews and promptly respond to them (which you should do for every review!)
  • A way to keep track of who you have sent review requests to already, to avoid unnecessarily pestering your patients.

Once we set them up, they were off to the races – and the results poured in!

In just five months, Premier’s two offices netted 168 total reviews, the vast majority at the highest rating. In the same period, calls made to their offices through their website jumped more than 133% and online contact form completions rose more than doubled compared to the same period last year.

The traffic to their practice has been so much higher, in fact, that we’ve also installed a Chatbot on their website to help reception better manage the increased flow!

INDUSTRY

Podiatry, orthopedics

COMPANY

Premier Podiatry & Orthopedics

SERVICES

EMKT Fulfillment

Custom Graphics

SEO Management

Local SEO

Content

Broadcast Email Marketing

Website Hosting

ACCOMPLISHED PROGRESSION

168
Total Reviews (June ’20 – Nov ’20)

157
Google Reviews (June ’20 – Nov ’20)

133.6%
Increase in Calls Through Website

208.5%
Increase in Contact Form Submissions

Turn happy patients into more happy patients with the VMD Services review platform.

We’ll give you the tools to supercharge your online reputation management campaign and help your staff make the most of their time and efforts. It’s a boost not only to your ability to attract new patients, but for office morale as well.

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CONTACT US

Phone
(833) 823-3335

Fax
(888) 719-6875

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